practice policies

Medical Records

Medical Records

When a patient registers at a practice a transaction is sent to the Primary Care Support Service notifying them that they are a new patient. Your paper medical records from your previous practice will then be sent to the Primary Care Support Service and transferred to your new practice. The process of receiving your paper medical records normally runs smoothly but it can sometimes take up to three months. Once the practice receives these records they are summarised so that everything the GP needs to know about your health is made available on our computer Medical Records.

Currently many practices country wide including our own are using a computer record system called SystmOnline. If a patient moves from one SystmOnline practice to another, all relevant medical information is ready to be seen by the GP on the patient’s screen on the computer as soon as the patient has registered, although paper medical records are still thoroughly checked once they are received later.

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