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Online Services

Online appointment booking, prescription requests, test results and accessing medical records

You can use SystmOnline to:

  • Book an appointment online
  • Cancel an appointment online
  • Request a repeat prescription from the list available
  • View test results
  • View your Summary Medical Record

Please note, only prescriptions that are listed in your record as being repeat items will be shown on the website.

Access to medical records

In line with national policy we are now also providing online access to medical records. This facility includes a summary record, medication list, allergies, problems and test results. Only patients aged over 16 will be able to access their medical records (this is to protect the confidentiality of under 16s).

In order to complete your registration to view your medical records online we will require you to come into the practice with photo ID.

Already Registered?

Sign in to SystmOnline

New to SystmOnline

You will need to register with SystmOnline to use these facilities. You will need to be given a letter containing your unique log-in details by our reception staff.

How do I use this service?

The first time you use the service you will need to register online. A password will be emailed to you within a few minutes to enable you to login. You will be prompted for information about the service you are requesting. When you complete the request, the request is sent to the practice. The practice handles the requests during their normal working day. If you send a request on Friday evening the practice won’t normally see it until Monday morning. Once the practice has processed your request they will send you a response either acknowledging the request or containing the information you requested.